Promises, on a list with a date.
“I’ll send it by Friday.” “Call me after 6.” ListenFox catches what your team promised on the phone, gives it a due date, and keeps the missed callers in a queue until someone gets through.
Follow-ups Example
- Call back about the EMI planPromised Fri 25 Sep, PriyaOverdue
- Confirm Saturday cleaning slotPromised Wed 30 Sep, SanaToday
- Send crown estimate on WhatsAppPromised Thu 1 Oct, SanaMon 5 Oct
- Share X-ray report by emailDone
Tasks that write themselves.
When someone on your team promises something with a time attached, it becomes a task with a due date. Relative dates are worked out from the day of the call, in English or Hindi. Assign it, tick it off when it’s done, or drop it into your calendar.
Recover the callers you missed.
Every missed caller goes onto one call-back list, grouped by person rather than by call. When you reach them, they drop off by themselves. Snooze someone, mark how it went, and see the count in the menu at a glance.
| Caller | Missed | Last tried | Action |
|---|---|---|---|
| +91 98••• ••417 | 3 times since Tue | Today, 2:14 pm | Call back |
| Meera K. | Once, after hours | Yesterday, 8:40 pm | Call back |
| +1 (512) 7••-••93 | Twice | Mon, 11:05 am | Snoozed to Fri |
Example list
Morning brief 8:00 am
Yesterday in one line: 47 calls, 9 missed, 31 answered in under a minute.
- Act on first: 3 overdue follow-ups.
- 2 hot leads asked for a price and are waiting.
- New: 4 callers asked for Sunday visits.
Example brief
Yesterday in one line, then what to act on.
Choose a morning brief, a weekly digest or neither. Whatever you choose shows up in the app, and also wherever your team already reads.
Alerts you write in plain words.
Describe when you want to hear about a call. ListenFox drafts the rule, shows how often it would have fired over the last 30 days, and sends it where you choose. Caps and a cooldown stop it from turning into noise.
- Start from a template or write your own.
- In the app, Slack, Telegram, email, or a signed webhook to your own system.
Tell me in Slack when a caller is angry and the call ran over 5 minutes.
- Caller mood
- is angry
- Call length
- over 5 min
- Send to
- #front-desk on Slack
- Last 30 days
- would have fired 6 times
Example trigger
Stop losing the call-back.
Book a demo and see the follow-ups hiding in your own calls.