The job you lost was a 9 pm call.
When the AC dies or a pipe bursts, people call until someone picks up. ListenFox shows you when calls go unanswered, what each caller needed, what your team quoted, and who is still waiting for a call-back.
Answered by day. Missed by night.
Calls split by your business hours, answered or missed, hour by hour. Missed callers go straight to the Recover list.
7 amOffice closes 6 pm11 pm
- Missed after hours
- 41
- Called back
- 17
- Still waiting
- 24
A same-day job, read.
An example call to a sample HVAC company in Phoenix, Arizona.
Hi, my AC stopped cooling last night and it’s already 104 out. Can someone come today?
We can. The diagnostic visit is $89, and that goes toward the repair.
OK, that works. Do you do maintenance plans too?
I’ll have the technician call you by 4 to confirm the window.
Hear about the angry ones while there’s still time.
Write an alert in plain words and send it to the person on call. ListenFox shows how often it would have fired over the last 30 days before you switch it on.
Message the on-call manager on Telegram when a caller is frustrated or angry.
- Caller mood
- frustrated or angry
- Send to
- Telegram, on-call chat
- Last 30 days
- would have fired 9 times
Example trigger
Fields service businesses add.
- Emergency or routine
- Job type
- Property type
- Warranty mentioned
- Membership plan
- Job booked
Works with
- Upload
- Google Drive
- CallRail
- CallTrackingMetrics
- WhatConverts
- OpenPhone (Quo)
- Dialpad
- RingCentral
- Twilio
All available today.
Find the jobs that rang out.
Book a demo and see last week’s missed calls, hour by hour.