The front desk, heard properly.
Patients call to ask what it costs, when you’re open and whether you do the thing they need. ListenFox reads those calls so you know what was quoted, who was promised an estimate, and which treatments and hours people want that you don’t offer.
Four minutes at the front desk.
An example call to a sample dental clinic in Pune, in Hindi and English, the way most of its patients speak.
Back side ke tooth mein bahut dard hai. Root canal ka kitna lagega?
My back tooth really hurts. How much is a root canal?Root canal ₹6,500 per sitting hai, crown alag se.
A root canal is ₹6,500 per sitting; the crown is separate.Sunday ko ho sakta hai? Weekdays mein office hota hai.
Can it be on a Sunday? I’m at work on weekdays.Main Monday tak crown ka estimate WhatsApp kar dungi.
I’ll WhatsApp you the crown estimate by Monday.The calls that ring while everyone’s busy.
Set your clinic hours and see every call answered or missed, by hour. In this example, the gap is the lunch break.
Missed calls by hour Example week
10 amLunch, 1 to 3 pm7 pm
Fields clinics add.
Every call fills in your own fields too. Some that clinics and practices tend to track:
- Treatment asked about
- New or returning patient
- Insurance mentioned
- Appointment booked
- Preferred day
- Referred by
Works with
- Upload
- Google Drive
- Exotel
- MyOperator
- Servetel
- Acefone
- Zoom Phone
- RingCentral
- Aircall
All available today.
Health calls are sensitive. Here’s where we stand.
We’d rather be plain about this than vague.
Precise transcription tierSuggested for health, legal and finance businesses. Choose it in settings.
LiveRoles: staff with the agent role see only their own calls
LiveDelete a call, its recording and transcript for good
LiveAutomatic removal of card, ID and bank numbers from transcripts
On the roadmapHealthcare compliance certificationsListenFox doesn’t hold any today. Talk to us about your requirements.
Not yet
Hear what your front desk hears.
Book a demo and see your clinic’s calls read, quotes and all.