Every call, sorted for you.
The calls list, the dashboard and the people behind each number, in one place. Start from a goal, filter by anything a call was read for, and share the one call that matters.
Missed calls by hour
9 am1 pm8 pm
Example board with sample numbers
Start from a goal, not a blank screen.
Pick the board that matches what you’re trying to fix. Then drag, resize, add a widget or undo, on a 12-column grid.
Call-backs
Missed callers still waiting, follow-ups due today, and a “call these back now” card at the top.
Lead quality
Hot, warm and cold leads by source and campaign, with the reasons behind each score. Mark calls won or lost to see revenue at risk next to revenue confirmed.
Coaching
Greeting, qualifying and resolution scores per person, talk ratio, and the objections your team hears most.
Demand
What callers want, clustered into topics, including the things they ask for that you don’t offer yet.
Widgets come as a number, a bar list, a pie or donut, a line or a table. Describe a chart in a sentence and ListenFox builds the widget for you.
Find any call in seconds.
Search every transcript, summary and caller detail at once. It forgives typos and the many ways Hindi words get spelled in English. Paste a phone number and you land on that caller.
Then narrow it down with filters for everything a call was read for, and save the view for the whole team.
pyment plan finds “payment plan”
- Date range
- Source
- Category
- Direction
- Agent
- Campaign
- Duration
- Revenue
- Answered
- In business hours
- Caller mood
- Asked for a price
- Objection
- Price quoted
- Unmet demand
- Outcome
- Lead band
- Issue
- Has recording
- Analysed
See the calls you miss after you close.
Set your business hours once. ListenFox splits every call into answered or missed, in hours or after hours, and shows where you lose the most.
- Times shown in your business’s own timezone, everywhere.
- Targets for answer rate, bookings, missed calls and call-back time.
- Missed callers go straight to the Recover list.
Missed calls by hour example week
8 amCloses 7 pm10 pm
- Missed in hours
- 14
- Missed after hours
- 23
Callers become people, not numbers.
Contacts with a timeline
Each caller gets a record: their name when they said it on the call, every call they made, and what happened each time.
Share one call as a link
Send a colleague the transcript, audio and findings, starting at the right moment. Links expire when you choose (30 days by default, or anything from 1 to 365 days), can be revoked, and count their views.
CSV export
The calls list with your filters applied, or just the rows you picked.
Saved views
Every filter kept, shared with the team.
Activity
Syncs, alerts, low credits and new suggestions, each with one next step.
Go deeper
See what your callers have been telling you.
Book a demo. When you start, your first 20 calls are read free while we set things up together.