Ask your calls a plain question.
No report to build first. Type the question the way you’d ask a colleague, and get an answer that links to the calls behind it, each one opened at the moment it was said.
What do callers ask for that we don’t offer?
In the last 30 days, three requests came up again and again:
- Sunday appointments
- 14 calls
- Payment in instalments
- 9 calls
- Home visits for older patients
- 5 calls
Each request links to its calls. Example answer
Which of the Sunday callers never booked?
Questions you could ask
It shows its work while it thinks.
Ask doesn’t make up an answer from memory. It runs real lookups on your workspace, and you watch each step as it happens.
Before you see an answer, any number in it is checked against what the lookups returned. A figure that isn’t in the data sends the draft back once to be corrected.
Counts and totals
The same engine that draws your dashboard widgets.
Searches transcripts
Finds the calls where something was actually said.
Looks up a caller
Every call from one number, and what happened each time.
Checks follow-ups and objections
Open promises, and the objection library.
Reads your knowledge base
Your price list, services and policies.
Ask once. Get the answer every Monday.
Schedule any question and the fresh answer arrives on its own, in Slack, Telegram or email.
ListenFox Mon 9:00 am
Which leads went cold last week?
- 11 warm leads had no follow-up within 3 days.
- 4 of them asked for a price and didn’t get one.
- Open the list to call them back.
Example scheduled answer
Small things that make it usable.
Describe a chart
“Missed calls by hour, last 30 days.” Say it in a sentence and the widget appears on your dashboard.
Tables when they help
Answers can come with a table, plus a few follow-up questions worth asking next.
Feedback
Thumbs up or down, a note or a retry.
History
Every conversation is kept, so you can pick one up later.
Your workspace only
Every lookup is limited to the workspace you’re in.
Bring a question you’ve always wanted answered.
Book a demo and we’ll ask it of your own calls.
